Privacy policy

At The Concept, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.

WHO WE ARE

The Concept
Antwerp, Belgium
Email: info@theconceptantwerp.com

PERSONAL DATA WE COLLECT

When you use our website or place an order, we may collect:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely by our payment providers)
IP address and basic website usage data

HOW WE USE YOUR DATA

We use your personal data to:

Process and deliver your orders
Communicate with you about your order or inquiries
Provide customer support
Send marketing emails or newsletters (only if you have subscribed)
Improve our website and services

SHARING YOUR DATA

We only share your data with trusted third parties that are necessary to operate our webshop, such as:

Payment providers
Shipping partners
Our webshop platform (e.g. Shopify)
Email marketing tools

Your personal data is never sold to third parties.

DATA RETENTION

We only keep your personal data as long as necessary for the purposes described above or to comply with legal obligations.

YOUR RIGHTS

You have the right to:

Access your personal data
Request correction of incorrect data
Request deletion of your data
Withdraw your consent for marketing at any time

To exercise your rights, please contact us at info@theconceptantwerp.com

COOKIES

We use cookies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences via your browser settings.

DATA SECURITY

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.

CONTACT

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
info@theconceptantwerp.com

Last updated: 20 February 2026