Privacy policy
At The Concept, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.
WHO WE ARE
The Concept
Antwerp, Belgium
Email: info@theconceptantwerp.com
PERSONAL DATA WE COLLECT
When you use our website or place an order, we may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely by our payment providers)
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IP address and basic website usage data
HOW WE USE YOUR DATA
We use your personal data to:
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Process and deliver your orders
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Communicate with you about your order or inquiries
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Provide customer support
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Send marketing emails or newsletters (only if you have subscribed)
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Improve our website and services
SHARING YOUR DATA
We only share your data with trusted third parties that are necessary to operate our webshop, such as:
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Payment providers
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Shipping partners
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Our webshop platform (e.g. Shopify)
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Email marketing tools
Your personal data is never sold to third parties.
DATA RETENTION
We only keep your personal data as long as necessary for the purposes described above or to comply with legal obligations.
YOUR RIGHTS
You have the right to:
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Access your personal data
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Request correction of incorrect data
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Request deletion of your data
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Withdraw your consent for marketing at any time
To exercise your rights, please contact us at info@theconceptantwerp.com
COOKIES
We use cookies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences via your browser settings.
DATA SECURITY
We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.
CONTACT
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
info@theconceptantwerp.com
Last updated: 20 February 2026